Terms of Service

Effective Date: June 6, 2026

This website (the "Site") is owned and operated by The Gloss Auto Lab ("the Company," "we," or "us"). By using the Site, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms that may apply to specific services (e.g., auto detailing, paint correction, or ceramic coating).

1. SMS Messaging Terms & Compliance

The Gloss Auto Lab operates a mobile messaging program to provide updates related to auto detailing services. By opting in through our website booking forms or scheduling system, you agree to receive SMS messages from The Gloss Auto Lab regarding:

• Appointment booking confirmations

• Service reminders

• Vehicle ready notifications

• Customer service updates
  
  

You will only receive SMS messages if you have provided express consent through our website booking forms or scheduling system.

Opt-Out Instructions You can cancel the SMS service at any time by texting STOP to the phone number sending you messages. After sending STOP, you will receive a confirmation message that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

If you wish to join again, you may opt in again through the original sign-up method.

Support Reply HELP for assistance or contact us at:

• Email: theglossautolab@gmail.com

• Phone: +1 (705) 970-7874
  
  

Disclosures

• Message frequency may vary depending on your appointment bookings and service updates.

• Message and data rates may apply.

• Carriers are not liable for delayed or undelivered messages.
  
  

For privacy-related questions, please review our Privacy Policy: https://www.theglossautolab.ca/privacy-policy

2. Intellectual Property Rights

Our Limited License to You: The Site and all materials (text, logos, photos, software) are the property of The Gloss Auto Lab and are protected by copyright and trademark laws. You may download or print one copy for personal, non-commercial use only. You may not modify, copy, republish, or sell any material from this Site without our express written permission.

Your License to Us: By submitting feedback, photos, or reviews to us (via the Site or social media), you grant us a royalty-free, perpetual, worldwide license to use, modify, and display that material for marketing purposes. You represent that you own the rights to any content you submit.

3. Disclaimers & Indemnification

"As Is" Basis: The information and services on this Site are provided "as is" without any warranties. While we strive for excellence, we do not guarantee the Site will be error-free or that detailing services will be unaffected by external factors (e.g., pre-existing vehicle condition or severe weather).

Indemnification: You agree to hold harmless The Gloss Auto Lab, its officers, and employees from any claims, damages, or costs (including legal fees) arising from your breach of these Terms.

4. Third-Party Links & Online Commerce

External Links: We may link to third-party sites (e.g., car care product manufacturers or booking software). We do not endorse or take responsibility for the content or privacy practices of these external sites.

Third-Party Vendors: If you purchase a service through a third-party link (like a specific booking software or payment processor), your relationship is directly with that vendor. The Gloss Auto Lab is not responsible for the quality or delivery of third-party products.

5. Registration & Security

To manage bookings, you may create an account. You are responsible for:

• Providing accurate, current information.

• Maintaining the confidentiality of your login credentials.

• Notifying us immediately at theglossautolab@gmail.com of any unauthorized account use.
  
  

6. Termination

We reserve the right to terminate or suspend your access to the Site or our services at our sole discretion, without notice, for conduct that violates these Terms or is deemed unlawful.

7. Governing Law & Arbitration

These Terms of Service are governed by the laws of the Province of Ontario. Any dispute arising from these Terms shall be resolved exclusively through binding arbitration in the jurisdiction of Barrie, Ontario, rather than in court.

8. Changes to Terms

We may update these Terms from time to time. The latest version will always be posted here. Your continued use of the Site after changes are posted constitutes your acceptance of the new Terms.

9. Contact Us

If you have questions regarding these Terms, please contact us at:

The Gloss Auto Lab

• Address: 221 Mapleview Dr W, Barrie, ON L4N 9E8, Canada

• Email: theglossautolab@gmail.com

• Phone: +1 (705) 970-7874

• Privacy Policy: https://www.theglossautolab.ca/privacy-policy